FREQUENTLY ASKED QUESTIONS

Opening hours

  • What are the hotel's check-in/check-out times?

    Check-in is from 3 p.m. and check-out before 11 a.m.

  • What are the breakfast times?

    Breakfast is served from 6:30 to 9:30 a.m. on weekdays and from 7 to 10 a.m. on weekends.

  • Does the hotel offer room service?

    We do offer room service for breakfast.

  • What are the restaurant opening times ?

    The Gatsby restaurant is open Monday to Thursday from 7 to 10 p.m.

  • What are the bar opening times?

    The Gatsby bar is open Monday to Saturday from 10am to 11pm.

  • Is reception open even if I arrive late at night?

    Yes, of course the reception is open 24/7.

  • What time of year can I enjoy the pool?

    You can enjoy the Gatsby's swimming pool from May to September.

Reservations

  • What are the advantages of booking through our hotel website?

    By booking directly with us, you're guaranteed the best rates and special offers.

  • What methods of payment are accepted?

    We accept Visa, Master and American Express cards.

Rooms

  • Does the hotel have rooms suitable for disabled guests?

    Yes, the Gatsby has 4 PMR rooms.

  • What facilities are available in the hotel's rooms?

    Each room has a safe, air conditioning and a bathroom with hairdryer.

Accessibility

  • How close is the hotel to public transport?

    A 10-minute walk from the hotel, you'll find the Chassieu Jean Perrin bus stop, which serves the following bus routes: 76, ZI5

  • How do I get to the hotel from the train station/airport?

    To reach the hotel from Lyon Perrache & Lyon Part Dieu train stations

    Public transport: 1h15min - Taxi: 30 minutes

    To reach the hotel from Lyon-Saint-Exupéry TGV station

    Public transport: 1h - Taxi: 15 minutes

  • How far is the hotel from downtown Lyon?

    It takes between 20 and 30 minutes to drive to downtown Lyon and less than 10 minutes to drive to Eurexpo Lyon.

Hotel services

  • Are pets allowed in the hotel?

    Yes, pets are allowed in the hotel for +15€/pet/day

  • Is it possible to leave luggage at the hotel before check-in or after check-out?

    Yes, the hotel has a luggage room where you can leave your luggage in complete safety.

  • Does the hotel have a parking lot?

    Yes, the hotel has free parking

    A project is currently underway to install charging stations for electric vehicles.

  • Does the hotel have meeting/seminar facilities?

    Yes, the hotel has 6 modular meeting rooms for up to 200 people.

  • Is internet access free?

    Yes, wifi is available free of charge throughout the hotel, including rooms.

  • Other services

    The hotel has several bowling lanes, a billiard table, arcade games and a gym.

Tourist tax

  • How much is the tourist tax? When do I pay it?

    The Gatsby Hotel tourist tax is €2.5/pers/night. It must be paid directly at the hotel.

Tourism

  • What activities are available in the hotel area?

    The Hotel Gatsby, nestled in Chassieu just a stone's throw from Eurexpo Lyon, is an oasis of refinement and convenience in the heart of the Lyon region. Its strategic location makes it a privileged option for business travelers attending Eurexpo's many events. The hotel harmoniously blends modern elegance and comfort, offering an upscale hotel experience. Travelers can enjoy immediate proximity to the exhibition center while benefiting from a soothing escape from the hustle and bustle of the city. The hotel's facilities, from meeting rooms to a refined restaurant, are designed to satisfy even the most demanding expectations. All in all, the Hotel Gatsby in Chassieu is the ideal address for professionals looking to combine work and relaxation close to Eurexpo Lyon.

Seminars/Meetings

  • What facilities are available in the hotel's meeting/seminar rooms? How many people can these rooms accommodate?

    With 6 modular rooms for up to 200 people, our facility offers a full range of equipment to ensure the success of your events. Enjoy the comfort of unlimited high-speed wifi, a video projector, flipchart, pens, paper, sound system, microphones, lapel microphones, fresh water and air conditioning. Additional equipment rental is available on request, guaranteeing customization to your specific needs.

    To enhance your breaks and meals, enjoy free access to our "Work & Play" area, where you can take advantage of entertaining facilities such as a bowling alley, table soccer, billiards, arcade games and pinball machines, creating a friendly, relaxed atmosphere.

Eco responsibility

  • What steps has the hotel taken to protect the environment?

    As part of our commitment to social and environmental responsibility (SER), our hotels have abandoned the use of plastic bottles. To help preserve the environment, HappyCulture hotels make their guests aware of everyday gestures, notably by displaying "eco-gestures" and implementing waste sorting. To reduce our carbon footprint, we give preference to local and bulk products for breakfasts. In addition, a Purezza water fountain is available in the lobby of our establishments. For stays of two nights or more, we encourage our guests to dispense with the cleaning service, thus saving 60 liters of water.HappyCulture is committed to the energy transition, and is currently studying the installation of charging stations for electric vehicles.